BuddyPress User Blog • BuddyBoss

Sometimes it can take up to 3 weeks for your financial institution to fully process the refund. If you have contacted your financial institution and are still unable to solve the problem please open a new ticket via our Help Desk. . Although we try our best to process refunds in a timely manner PayPal or your financial institution can take up to 3 weeks to reflect the refund in your bank or PayPal account. Refund Eligibility Malfunctions and Bugs If you are having issues getting our product to work as advertised we will be happy to provide you with a full refund within 30 days from purchase. Before a refund is processed you must give us the opportunity to help you fix the issue you are having. Invalid refund requests If you simply decide that you do not want to use our product anymore we cannot grant you a refund.  Read more