OneDesk provides your business with three customer-facing apps that you can put on your website to start interacting with your customers and website visitors. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features The Messenger application allows you to chat with your customers in time. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket. The New tab provides form for your customer to submit new tickets.. Admin settings page to customize the OneDesk widget.. Once in OneDesk Plugin settings page, fill in your URI in the required field customize any or all widget settings. Appearance tab on the left and add OneDesk Widget to your website's footer... Navigate to OneDesk Plugin settings page and ensure that URI is entered correctly.. The simplest way is to login to your OneDesk account, navigate to. Applications tab and your URI is found between the @ and the first period .. Interested in development.., check out SVN repository, or subscribe to the development log by RSS...
Read more